Optimum utilization of Office 365 procured licence is an important step in driving more usage and ultimately getting the utmost value from your investment in Office 365.
To address the same Microsoft has recently introduced the new reporting dashboard feature in Office 365 admin center which gives the usage reports for SharePoint, One Drive for Business, Skype for Business and Yammer, which give IT greater visibility into usage across these services in Office 365.
Now let’s take a look at what you can find in these usage reports,
- Activity dashboard (also called reporting dashboard)—Provides you with a high-level overview of how many people in your organization are using Office 365. Each service in the suite, such as Skype for Business and Exchange, has its own tile that surfaces key activity data, making it easy for you to get a quick understanding of the activity within that service. To view detailed information by service or by individual user, simply click the specific tile or use the drop-down menu at the top of the reporting dashboard.
- Email activity report—Enables you to understand email usage, such as send, receive and read activity. It also enables you to monitor trends in email traffic, and can be especially helpful in scenarios such as user migration.
- Office activations report—Shows which users who have been assigned an Office 365 license have signed into Office 365 on at least one device, including a breakdown by device type. This report helps you identify users who have been assigned a license but have not yet activated it, so you can provide assistance as necessary.
- SharePoint site usage report—Provides you with storage consumption details across all your SharePoint sites. The report helps you see activity across sites, how much storage is available per site and how the sites are being used for file storage.
- One Drive for Business usage report—This report helps you understand storage and sharing activity across One Drive for Business, including number and size of files stored, in aggregate and per user.
- Skype for Business report—Shows Skype for Business usage, with details such as minutes spent in a Skype Meeting and with breakouts on peer-to-peer activity such as IMs and calls, meetings organized and meeting participation.
- Yammer report—Provides details on Yammer engagement—breaking out Like, Read and Post activities.
Details you can act on:
All reports provide you with both aggregate and user-level information, so you can effectively plan training and communication that helps your users to take full advantage of the potential of Office 365.
All reports also provide information for different time frames: 7 days, 30 days, 90 days and 180 days. You can export all reports into CSV format and open them with a tool like Excel to quickly filter or pivot the data for further analysis.
While the reports do provide the ability to track usage at the individual user level, IT admins will only have access to information they already have permission to access in the service. Microsoft will also be rolling out a new privacy feature that allows you to anonymize user-level information before sharing it with other stakeholders in the company.
Global admins can turn on privacy settings by going to : Settings > Services & add-ins > Report.
You can find detailed log information that allows you to audit and track specific user and admin activities in the Compliance Center.